J.D. Power and Associates found that Good Neighbor Pharmacies ranked highest in customer satisfaction among multiple location pharmacies, beating CVS, Walgreens and Rite-Aid in categories ranging from staff rating (pharmacist and non-pharmacist), overall experience, ordering and pick up process, as well as price.

The three Santa Clarita Valley Good Neighbor Pharmacies (Valencia Pharmacy, Valencia Town Center Pharmacy, and Saugus Drugs & Hallmark) invite patients to come in to take advantage of superior service and pricing.

The results of the J.D. Power survey probably come as no surprise to patients who already know Good Neighbor Pharmacy of SCV for their commitment to quality services at the best prices. Thousands of SCV residents are already enjoying GNP of SCV's special programs, including delivery services (including free delivery to senior communities), assistance with insurance authorizations, Medicare Part D screening and assistance, medication interaction counseling, medical equipment showrooms, "In It Together" and "Together for Seniors" prescription assistance programs, and pharmacists and staff members who go the extra mile.

With all of these specialized services, SCV residents may be surprised to know that Good Neighbor Pharmacy also received the best rating for medication cost. There is a common misconception that the large pharmacy chains offer the best pricing on cash pay and over-the-counter medications. This is simply not true! The Good Neighbor Pharmacy network contains about 3,700 pharmacies. This large network allows for huge buying discounts and access to new and limited supply medications - just like "big chain" buying power. However, because the GNP pharmacies are locally owned and operated, they are able to offer services that are tailor made for the community (decisions are made by the pharmacist instead of a corporate office). With this mix of buying clout and independent services, the folks at Good Neighbor Pharmacy have eliminated the need to choose between service and cost.

The three GNP pharmacies in the Santa Clarita Valley have a history of providing customer service that is second to none.

Valencia Pharmacy boasts the largest medical equipment showroom in Santa Clarita Valley, with certified mastectomy fitters, the Diabetes Shoppe (with certified diabetic shoe fitters, and a huge medical supply selection). The Valencia Wellness Center offers thousands of natural and homeopathic treatments. Valencia Pharmacy (with Pharmacist-in-Charge Sarah Carmona) has been serving the community for over 40 years.

Saugus Drugs & Hallmark has a full-service pharmacy, a full-service United States Postal Center and an impressive selection of unique gifts and collectables. They were recently voted "best pharmacy" in The Signal readers poll. Saugus Drugs also offers a medical equipment department and is open seven days a week. Pharmacist-in-Charge Harold Capeloto always goes out of his way for his patients.

Valencia Town Center Pharmacy is the newest in the GNP of SCV family. While Pharmacist-in-Charge Chris Choi has less space in the pharmacy, he makes sure to keep a stock of medical equipment and a full selection of medications. He also works with Valencia Pharmacy and Saugus Drugs to provide for the needs of his patients.

Please visit any of the three Good Neighbor Pharmacies in the SCV to start enjoying superior customer service and affordable pricing.



Valencia Pharmacy, Medical
Equipment & Wellness Center
Medicare Accredited, Open Saturdays
255-7910 | 23550 Lyons Avenue, Newhall

Valencia Town Center Pharmacy
Open Saturdays 291-1800
26357 McBean Parkway, Valencia

Saugus Drugs & Hallmark (Postal Center)
Open Seven Days a Week 296-3980
27641 Bouquet Canyon Road, Saugus